Downtime Notification – Ongoing Issue Affecting Multiple Servers
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Monday, 2nd September, 2024
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10:05am
We wish to inform you of an ongoing issue at our data center that is currently affecting multiple servers. Our technical support team is actively working with the data center to resolve this matter as quickly as possible.
We understand the inconvenience this may cause and sincerely apologize for any disruption to your services. Please rest assured that resolving this issue is our top priority.
We will provide you with an update as soon as the issue is resolved.
Thank you for your patience and understanding.
============ 14:25 - UPDATE 2 ====
The issue has been identified as an unexpected cooling system failure at our Nuremberg Data Center, which has affected multiple servers. Our technicians are working diligently to resolve the issue and restore normal operations as quickly as possible.
We deeply regret any inconvenience this may be causing and appreciate your continued patience.
We will keep you informed with further updates as the situation develops.
Thank you for your understanding.
================18:00 - UPDATE 3 =======
The cooling system is now restored, and we are working to bring all servers back online soon.
================19:00 - UPDATE 4 =======
The following servers are now up:
- mara.server254-e.net
- liam.server254-e.net
- eu-ray.enet.co.ke
